A new grocery shopping experience defined by you.
There 3 different type of delivery available at BeliOn9 to suit your shopping experience.
- Standard Delivery
- Same Day Delivery
- Click and Collect
MALAYSIA STANDARD DELIVERY
Standard delivery will normally take about 1-3 working days (Peninsula Malaysia), while 3-5 working days for East Malaysia. Our courier partner including PGEON, JNT and DHL.
We offer an affordable rate of RM6.5 for first 3KG shipping within Peninsula Malaysia, which is inclusive of logistics fee, packaging, handling fee, and tax. As for East Malaysia, shipping rates begin at RM18 for the first 1KG.
SAME DAY DELIVERY
If you are looking for an urgent shipment, same day delivery will definitely suitable for you. However, there are some Terms & Conditions for our Same Day Delivery:
- ONLY applicable for orders within Kuala Lumpur & Selangor ONLY;
- Not applicable on weekends & public holiday. If the order is made on weekends or Malaysia public holidays, it will be fulfilled next available business day (according to Malaysia business day);
- For same-day delivery on business days, the cut-off time will be 15:00 or 3:00 pm. All orders made with same day delivery option will be fulfilled the next available business day;
- For same day delivery service, we will use the best available 3rd party provider such as GrabExpress, lalamove, Mr. Speedy or others to make the fulfillment;
- If there is adverse weather conditions, natural disasters, system failures or other force of nature circumstances that prohibits the seller/merchant to fulfill the same day delivery service, the same day delivery service order will be cancelled;
- We has the right to cancel or refund the same-day delivery service if the obligations are unable to be fulfilled due to systemic and non-systemic failures in providing the service.
Delivery fee will be calculated and show during the checkout process. The system will calculate based on the distance of the delivery.
CLICK AND COLLECT
A new grocery shopping experience defined by you.
Click & Collect is a convenient way for you to collect your online orders. Shoot online anytime and collect your order from our warehouse from the address below:
Waze / Google Location: BeliOn9
Address:
37-1 Jalan PUJ 3/8,
Taman Puncak Jalil,
Bandar Putra Permai,
43300 Seri Kembangan
FAQ about Click and Collect:
How much does Click & Collect cost?
Click & Collect is free for all orders with no minimum spend required.
How do I place an order with Click & Collect?
Select Self Collect, and proceed to check out.
Where can I pick up my orders with Click & Collect?
You can collect your order from our warehouse. Address as below:
Waze / Google Location: BeliOn9
Address:
37-1 Jalan PUJ 3/8,
Taman Puncak Jalil,
Bandar Putra Permai,
43300 Seri Kembangan
When is the available time to collect my order?
Upon your purchase with Click and Collect delivery option, our team member will get in touch with you ASAP to arrange for the suitable timing. Or else, you can always contact our lovely customer support at +601156591570.
How do I collect my order?
You will be contacted by our customer service team to arrange for the pickup time (or you can always contact us at +601156591570 for the pickup arrangement). Upon arrive our warehouse, just show your purchase order and we will then pass the item for you.